Churchill Retirement Living's Orchard Lodge in Calne, and St Andrews Lodge in Chippenham are celebrating a top industry award after they achieved the maximum 5 Star rating in an independent customer satisfaction survey by industry body the Home Builders Federation (HBF).
An impressive 100% of apartment Owners at the developments who responded to the survey said they would recommend Churchill to a friend, when asked how satisfied they were with the quality of their new property and whether they would recommend it.
This result helped Churchill achieve the top 5 Star HBF rating for a ninth consecutive year, with over 90% of all its Customers nationwide saying they would recommend the retirement specialist to a friend.
Spencer J McCarthy, Chairman & CEO of Churchill Retirement Living, said:
“We are delighted to have maintained our top 5 Star customer satisfaction rating for a ninth consecutive year, and its great to see 100% of our apartment Owners at St Andrews Lodge and Orchard Lodge saying they would recommend Churchill to a friend. We pride ourselves on providing the highest quality apartments and the best customer service to enable an independent, worry-free lifestyle, so to achieve these results based on an independent survey of our Owners is a real credit to our whole team.”
St Andrews Lodge and Orchard Lodge each offer a collection of one and two bedroom apartments designed for easy and independent living, making them the ideal place to enjoy freedom and security in your later years. Each apartment is completely self-contained, allowing for peace and privacy when desired, whilst also offering use of the communal Owner’s Lounge and Coffee Bar where regular social events can be enjoyed. All Owners benefit from a secure camera entry system, 24 hour call support, an on-site Lodge Manager, and a Guest Suite where visiting family and friends can stay.
To find out more about the apartments available to buy now call 01249 847458 or visit churchillretirement.co.uk.
PHOTO - New owners l-r : Jill, Muriel and Dilys with the Churchill team at Orchard Lodge, Calne.
