South West housebuilder Persimmon has once again secured the top spot, earning a prestigious five-star rating in the latest annual customer satisfaction survey conducted independently.
This marks the fourth consecutive year that Persimmon has achieved this impressive feat.The coveted rating is determined by surveying homebuyers after they've settled into their new Persimmon homes.
To achieve a five-star designation, over 90% of respondents must unequivocally recommend Persimmon to their friends and family, a strong indicator of overall satisfaction.
This year, over 5,000 Persimmon customers across the South West participated in the independent survey, providing invaluable feedback and insights into their homebuying experience. The results offer prospective homebuyers a clear picture of customer satisfaction levels across various housebuilders in the UK.
Persimmon boasts numerous developments throughout the South West region, spanning from Helston in Cornwall and Yeovil in Somerset, all the way to Didcot in Oxfordshire and Wooton-under-Edge in Stroud.
Julian Roper, Persimmon Regional Chairman in the South West, expressed his delight at the continued recognition, stating, "We're proud the improvements we've made in build quality and customer service are being reflected in how customers feel about their new home and homebuying journey across the South West."
"Over the last four years, we have seen both our customer satisfaction survey and Trustpilot scores improve, but we’re determined to continue going above and beyond for customers buying their new home." he added.
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