Wiltshire Council services and opening times will vary over the Christmas and New Year period, All council services and facilities will be closed on Wednesday 25th December, Thursday 26th December and Wednesday 1st January 2025.
Customer Services/council offices:
All customer service desks and council buildings will be closed on Wednesday 25 December, Thursday 26 December and Wednesday 1 January 2025.
Opening times on Friday 27 December, Monday 30 and Tuesday 31 December will be 9am to 5pm. Although the main reception desks will be staffed during this period, hub staffing is likely to be limited. Opening hours will return to normal from Thursday 2 January.
Waste collections
Waste and recycling collections will be delayed over the Christmas period, with waste collection crews not working on Wednesday 25 December, Thursday 26 December and Wednesday 1 January 2025. Residents should check their online collection calendar which is updated with their revised collection days.
Garden waste collections
Garden waste collections will cease for two weeks over Christmas from Wednesday 25 December. Waste collection crews will resume this service on Thursday 9 January, starting with collections which would normally have taken place on Wednesday 8 January. As a result, people's normal collection day will be delayed by one day. Residents can check their online collection calendar which is updated with their revised collection days
People who pay to have their garden waste collected can present a real Christmas tree, alongside their garden waste bin, on their first collection in January.
Trees over 5ft should be cut into manageable pieces and placed in the garden waste container or the crew may not be able to collect. Alternatively, residents can sign up to have their real Christmas tree collected by a local charity. Residents should check to see if the charity collects in your area before registering.
People can check their waste, recycling and garden waste collection days online
More information on what to do with Christmas waste
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